When you're struggling with mental health challenges, finding the right support can feel overwhelming. You're not alone in this journey, and Altoona has a robust network of mental health resources designed to meet you wherever you are. Whether you need immediate crisis support, ongoing therapy, or specialized treatment, this comprehensive guide will help you navigate your options and find the care you deserve.
When You Need Help Right Now: Crisis Services
Sometimes mental health challenges reach a crisis point, and immediate support is crucial. Altoona offers several 24/7 crisis resources that can provide immediate assistance when you need it most.
UPMC Altoona Crisis Hotline (814-889-2141, Option 1) connects you with trained crisis counselors any time of day or night. This free service ensures that professional support is always just a phone call away.
For face-to-face crisis support, Blair County has a mobile crisis team that travels throughout the area to provide immediate, on-site assistance. There's also a walk-in crisis center at 501 Howard Ave., Building C, Suite 104 that's open weekdays from 8 a.m. to 8 p.m. – no appointment needed.
If you're having thoughts of suicide, the national 988 Suicide and Crisis Lifeline is available 24/7 by calling or texting 988. This service connects you with local crisis counselors who understand your community's resources.
Community-Based Mental Health Services
Altoona's community mental health centers provide comprehensive care that's often more affordable and accessible than private practice options.
UPMC Behavioral Health of the Allegienies operates the Center for Counseling at 500 E Chestnut Ave. They offer individual counseling, case management, medication management, and peer support services. What makes them particularly accessible is their walk-in intake policy – you can show up Monday through Friday from 8:00-11:00 a.m. without an appointment to get started.
Alternative Community Resource Program (ACRP) at 3010 7th Avenue provides similar comprehensive services including counseling, medication management, and psychological evaluations. Like UPMC, they accept walk-ins for intakes during weekday mornings, making it easier to take that first step toward getting help.
Blair Family Solutions (814-944-9970) at 705 12th Street offers counseling and medication management, accepting UPMC insurance and medical assistance. They understand that mental health care should be accessible regardless of your financial situation.
Individual Therapists and Specialized Care
Sometimes you need more personalized, specialized care. Altoona has several individual practitioners who offer specific expertise:
Primary Health Network's Altoona Behavioral Health (814-942-5000) at 620 Howard Ave provides behavioral health services, psychiatry, and telepsychiatry. They're open 7:45 a.m. to 5:00 p.m. Monday through Friday, with extended hours until 7:00 p.m. on Tuesdays.
For psychological assessments and specialized testing, Dr. Wayne D'Agaro (814-944-8505) specializes in rehabilitation and neuropsychology at 3701 Burgoon Road. He provides psychological evaluations and learning disability assessments.
Dr. Catherine Spayd (814-693-0617) at 1216 Pleasant Valley Boulevard accepts multiple insurance plans including BCBS, Aetna, Cigna, UPMC, and United, making quality mental health care more accessible.
Substance Abuse and Recovery Support
Mental health and substance use often go hand-in-hand, and Altoona has specialized resources for dual diagnosis treatment.
Pyramid Outpatient (814-204-0066) at 2 Sellers Drive offers intensive outpatient programs, medication-assisted treatment, and partial hospitalization specifically for drug and alcohol services. These programs allow you to maintain your daily routine while receiving comprehensive treatment.
IMPACT Counseling (814-695-2200) in nearby Hollidaysburg provides both group and individual counseling for substance use and mental health issues. They currently have no waitlist, which means you can get started on your recovery journey without delay.
For those in recovery who benefit from drop-in support, community resources like Hope Drop In provide a safe, supportive environment where you can connect with others on similar journeys and access various support services.
Getting Connected: Access and Navigation Services
One of the biggest barriers to mental health care is simply knowing where to start. Altoona has several resources specifically designed to help you navigate the system.
UPMC Behavioral Health Access Center (814-889-2289) operates Monday through Friday, 8 a.m. to 4 p.m., and arranges care for individuals regardless of insurance status. They provide free resources and referrals for all age groups and can help you find services whether you have Medical Assistance, private insurance, or are uninsured.
This access center is particularly valuable because they understand the local mental health landscape and can match you with providers who are accepting new patients and work with your insurance.
Specialized Support for Veterans
Veterans face unique mental health challenges, and Altoona recognizes this with specialized services.
VA Altoona Health Care (814-943-8164) operates a comprehensive behavioral health program specifically designed for veterans. Services include psychiatry, psychology, specialized support for homeless veterans, residential rehabilitation for substance use disorders, and transition care for returning service members.
These services understand the unique stressors veterans face and provide care that's tailored to military experiences and trauma.
Community Support and Education
Beyond clinical services, peer support and education play crucial roles in mental health recovery.
NAMI Blair County PA provides free mental health support groups, education programs, and advocacy for individuals and families. These peer-led groups offer the understanding and connection that comes from shared experiences.
CONTACT Altoona operates a free helpline at 814-946-9050 from 7 a.m. to 11 p.m. daily. Trained volunteers provide active listening and referrals – sometimes you just need someone to talk to who will listen without judgment.
Practical Steps to Get Started
Taking the first step toward mental health care can feel daunting, but preparation can make it easier:
Before you call or visit:
- Have your insurance card ready
- Write down your address and phone number
- Prepare a brief summary of your concerns
- List any medications you're currently taking
- Note your availability for appointments
Financial considerations:
Many providers accept Medical Assistance (Medicaid), UPMC, Highmark, Geisinger, Aetna, and other major insurance plans. If you're uninsured or underinsured, several organizations specifically serve individuals regardless of ability to pay.
Transportation:
If getting to appointments is a challenge, ask providers about teletherapy options. Many services now offer virtual sessions that can be just as effective as in-person care.
Finding Your Best Fit
Not every provider or service will be the right match for you, and that's okay. Mental health care is deeply personal, and finding the right fit might take time.
Consider these factors:
- Location and accessibility – Can you easily get to appointments?
- Insurance and cost – What can you afford long-term?
- Specialties – Does the provider have experience with your specific concerns?
- Approach – Do you prefer individual therapy, group support, or a combination?
- Cultural competency – Will the provider understand your background and experiences?
Don't be afraid to ask questions during your first contact. Good providers welcome questions about their approach, experience, and how they can help you specifically.
You're Worth the Investment
Seeking mental health support is one of the most important investments you can make in yourself and your future. Altoona's mental health community is here to support you, whether you need crisis intervention, ongoing therapy, specialized treatment, or simply a safe space to connect with others who understand your journey.
Remember, asking for help is a sign of strength, not weakness. Every person who has found healing and hope started exactly where you are now – taking that first step toward getting the support they deserved.
If you're still unsure where to start, consider calling the UPMC Behavioral Health Access Center at 814-889-2289. They can help you navigate your options and find services that fit your specific needs and situation.
Your mental health matters, your recovery is possible, and Altoona's mental health community is ready to support you every step of the way. For additional community support and resources, you can also explore what Hope Drop In offers as part of your comprehensive support network.
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